PRIVACY POLICY
Last Updated: June 2026
Who We Are
SuicideGriefSupport.com is operated by Dr Sue Egan (“we”, “us”, “our”). We provide educational resources, webinars, podcasts, retreats, coaching, and compassionate support for individuals affected by suicide loss.
For the purposes of UK data protection law, Dr Sue Egan is the data controller.
If you have any questions about this policy, please contact:
Email: DrSue@suicidegriefsupport.com
What Information We Collect
We may collect and process:
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Your name and email address when you subscribe to updates, download resources, register for webinars, or contact us.
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Information you voluntarily provide through forms, emails, or messages.
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Technical information such as browser type, pages visited, and time spent on the website through cookies and analytics.
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Transaction information if you purchase products or services.
Please avoid sharing sensitive health or personal information through website forms unless necessary. If you choose to provide information relating to your wellbeing or circumstances, we will treat it with appropriate care and confidentiality.
How We Use Your Information
We use your information to:
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Respond to enquiries.
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Deliver webinars, resources, retreats, coaching, and other services.
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Send newsletters and occasional updates if you have opted in.
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Improve the website and user experience.
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Meet legal and regulatory obligations.
We will never sell or rent your personal information to third parties.
Legal Basis for Processing
Under UK GDPR, we process your information based on:
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Your consent (for example, when subscribing to emails).
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Our legitimate interests in operating and improving our services.
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Compliance with legal obligations.
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Performance of a contract where you purchase products or services.
Third-Party Services
We use trusted third-party providers to help us operate our website and deliver our services. These may include:
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MailerLite for newsletters and email communications.
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Google Analytics to help us understand how visitors use our website.
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Zoom for webinars and online events.
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YouTube for embedded videos and meditations.
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Podbean and podcast platforms such as Apple Podcasts and Spotify for podcast distribution and playback.
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Payment processors and website hosting providers.
These providers process personal information in accordance with their own privacy policies and applicable data protection laws.
International Transfers
Some of our third-party providers may store or process information outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection laws.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to provide services, maintain records, and comply with legal obligations.
You may unsubscribe from emails or request deletion of your information at any time.
Your Rights
Under UK GDPR, you have the right to:
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Request access to your personal information.
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Correct inaccurate information.
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Request deletion of your information.
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Withdraw consent to marketing communications.
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Restrict or object to certain processing.
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Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, please contact:
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Professional and Educational Services
The information, webinars, podcasts, articles, retreats, and resources provided through SuicideGriefSupport.com are intended for educational and supportive purposes only. They are not a substitute for individual medical advice, psychological treatment, crisis intervention, or emergency services.
Participation in our services does not establish a therapeutic relationship unless expressly agreed in writing through separate professional arrangements.
Mental Health and Crisis Support
SuicideGriefSupport.com provides education, coaching, retreats, webinars, podcasts, and community support. We do not provide emergency mental health care or crisis intervention services.
If you are concerned about your safety or are in immediate distress, please contact emergency services, your GP, Samaritans, or another appropriate crisis support service.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
COOKIE POLICY
Last Updated: June 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website function properly and help us understand how visitors use our website so that we can improve the services we provide.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off.
Analytics Cookies
We use Google Analytics to help us understand how visitors use our website and improve the user experience.
Functional Cookies
These cookies remember your preferences and improve your experience.
Third-Party Cookies
Our website may include content or services provided by third parties, including:
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MailerLite forms and subscription tools.
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YouTube videos and guided meditations.
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Podbean podcast players and links to podcast platforms.
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Zoom webinar registration pages and embedded content.
These third-party services may place cookies on your device and collect anonymised usage information in accordance with their own privacy policies.
Managing Cookies
When you first visit our website, you will be given the opportunity to accept or manage your cookie preferences. You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Contact Us
If you have any questions regarding this Privacy Policy or Cookie Policy, please contact:
Dr Sue Egan
SuicideGriefSupport.com
Email: DrSue@suicidegriefsupport.com